If you need support or a refund, please contact us directly using the following email address:
Please allow us “up to” seven (7) days to respond to your request.
Most support and refund requests are handled SAME DAY, but we occasionally take vacations. Please allow us an adequate amount of time to respond to your requests.
We offer a 30-day money back guarantee on all of our products, HOWEVER, if you file a payment dispute against us with PayPal, you will nullify our product guarantee.
Once you bring PayPal into our refund process, we will void our money-back guarantee offer, and we will fight your refund request on grounds that “disputes and charge-backs” could hurt our standing with PayPal and our ability to continue doing business online.
Please follow the prescribed process, and we will gladly honor all promises made to you.